Authentication & Security
Regain access when your passkey or trusted device is missing
Confirm your identity through a linked provider, then issue a fresh passkey so all subsequent logins inherit the strongest protection.
Step 1 — Verify your identity
Sign in with a linked provider so we can confirm you still control an authorised channel.
Step 2 — Issue a new passkey
Create a replacement credential immediately after verification.
Once you land in Settings → Security, create a new passkey, revoke any stale devices, and enable TOTP MFA before leaving the page.
New passkeys propagate to all sign-in surfaces instantly. We send an audit notification and revoke any previously compromised credentials.
Need additional help?
If you no longer control a linked provider, email worldwideneuro@gmail.com with your full name, registered email, and the last domain you interacted with. Our team will respond with manual verification steps.